ServiceTitan, Inc. Data Breach Investigation

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Data Breach

ServiceTitan, Inc. Data Breach Investigation

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Date of data breach:

July 27, 2026

by: Almeida Law Group

Almeida Law Group is investigating a data breach at ServiceTitan, Inc. If you were affected, contact Almeida Law Group.

About ServiceTitan, Inc.

ServiceTitan, Inc. is a publicly traded cloud-based enterprise software company (Nasdaq: TTAN) headquartered in Glendale, California. Founded in 2007, it provides an end-to-end platform for home and commercial service businesses in trades industries such as HVAC, plumbing, and electrical, offering tools for dispatching, scheduling, invoicing, and payment processing. The company also provides employer-sponsored health, dental, and vision benefits to its employees and their dependents, which likely explains why it is categorized as a “Health Plan” in the HHS filing — the breach appears to involve that employee benefits plan rather than its core software platform or customer data.

What Happened?

ServiceTitan, Inc. was listed in a HHS Office for Civil Rights breach portal report submitted on July 27th, 2026. The incident is classified as a hacking/IT incident involving a network server, and a business associate was present, suggesting a third-party vendor — such as a benefits administrator or plan service provider — may have played a role. The breach affected 4,851 individuals, who are likely employees and dependents enrolled in ServiceTitan’s employer-sponsored health plan. The specific types of information compromised were not identified in the available source materials. ServiceTitan also appears in the Maine Attorney General’s data breach notification database in connection with this incident.

This is ServiceTitan’s second known breach. A prior incident occurred on August 8th, 2025, was discovered on October 10th, 2025, and affected 36 individuals due to external hacking. Srourian Law Firm previously investigated a potential class action related to that earlier breach, though no filed lawsuit was confirmed. No class action litigation specific to this July 2026 incident has been reported.

Key Facts at a Glance

  • Company or Organization: ServiceTitan, Inc.
  • Industry: Enterprise SaaS / Field Service Management Software (HHS filing categorizes the entity as a Health Plan, likely referring to its employer-sponsored health benefits plan)
  • Location: Glendale, California
  • Incident type: Hacking/IT Incident — Network Server
  • Date breach discovered: July 27th, 2026
  • Total persons affected: 4,851
  • Prior breach: Yes — August 8th, 2025 breach discovered October 10th, 2025; 36 individuals affected; external hacking; identity protection offered through IDX
  • Litigation status: No confirmed class action filed for this incident; Srourian Law Firm investigated a potential class action related to the prior 2025 breach
  • Source: HHS Office for Civil Rights breach portal report, Maine Attorney General — Data Breach Notices

What Should You Do?

If you believe you were affected by this breach, monitor your credit reports closely by requesting free copies at AnnualCreditReport.com and consider placing a fraud alert or credit freeze with the three major credit bureaus — Equifax, Experian, and TransUnion. Watch your financial accounts and health plan statements carefully for any suspicious activity or unauthorized charges. Because the breach appears to involve a health benefits plan, review any Explanation of Benefits statements you receive and check your medical records for services you did not receive. If you suspect your information has been misused, report it at IdentityTheft.gov for a personalized recovery plan.

Your Legal Rights

If your personal or health information was involved in this breach, you may have legal rights depending on the facts of the incident and the law in your state. Almeida Law Group represents consumers in data breach and privacy litigation and can help you evaluate whether you may have a claim. Contact us at (708) 529-5418 or through our contact page for a free case evaluation.

Were You a Victim of a Data Breach?

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